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What you get
Software

The software that runs every GAME OVER room

The Room Control Panel runs every room from the desk. Add the Automated Hint System for automated, video-guided hints inside the room — and with it comes the Leaderboard, tracking scores at reception. All three are built in-house, to the same standard across the network.

3–4Rooms one Game Master can run at once

The biggest benefit of the Autohelp Hint System is the significant reduction of personnel salary costs, since there is no need for a Game Master to operate each room.

01 · In the room

Autohelp Hint System (AHS) — automated hints for escape rooms

Autohelp Hint System is an automated way to control and guide players in the room. The main idea of AHS is that players receive the necessary hints automatically from a themed touch screen attached to the scenography. All hints are given through videos by professional actors, that increase the immersion of the game.

Autohelp Hint System screens
Features12
  • One Game Master can operate 3–4 rooms simultaneously
  • Adjustable time frames between the given hints — adjustable game difficulty
  • Available in English and in local language
  • Countdown timer on screen
  • Operation and maintenance manuals available
  • Emergency button for further help
  • Fully themed screen case embedded in the room sets
  • Audiovisual immersive experience
  • Ability to monitor if the room is correctly reset
  • Compatible with automated leaderboard
  • Compatible with remote future upgrades
  • Continuously updated with new features, at no extra cost
02 · At the desk

Room Control Panel (RCP)

The Room Control Panel puts the Game Master in control from the desk. They watch every team's progress in real time, and can override the game state if a team is stuck even after the hints — so nobody walks out having failed on a technicality. The same override covers a technical fault, so a malfunction doesn't end the experience.

Features6
  • Game flow monitoring
  • Game countdown timer
  • Ability to control or bypass any electronic game in the room
  • Ability to reset the whole room instantly
  • Mobility (tablet) so the Game Master can have it everywhere
  • Extremely easy to use thanks to the simple user interface
Room Control Panel on a tablet
03 · At reception

AHS Leaderboard

Leaderboards are quite common in the Escape Room Industry, however most of them are manual ones where the operators write the best performing teams’ records.

This new feature, thanks to Autohelp Hint System’s Infrastructure, enables the operator to keep track of the best escape time in each room and to automatically display these records on a large screen located at the reception area of the venue. This feature serves to enhance the gamification element of the attraction.

AHS Leaderboard screen at reception
Why it matters

What a room costs to run without AHS

When an escape game is in operation, the players have to solve a number of riddles and puzzles so step by step they must find the exit within an hour.

Throughout the 60-minute game, an operator, also known as the Game Master, monitors players through cameras. If players need a hint, the Game Master can communicate with them by typing on an in-room monitor or speaking directly to them through a microphone.

As a result of this requirement, escape game companies need to have enough personnel to operate all the rooms properly. While this can be a significant expense for the business owner, it is necessary to maintain a high level of service quality.

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